Sometimes you need to start fresh by disconnecting accounts. Step 4b: Disconnect Your Planoly and Facebook Accounts You may just have to change the size images and types of content you’re scheduling in Planoly. If Planoly is listed and active, you may not need to remove it. Step 3b: Ensure You’re Scheduling Content That Can Be Auto-Postedīefore you move onto the next step, make sure your scheduled auto-post content meets Planoly’s specifications. If your Planoly is connected and/or listed in Facebook settings, click “View and Edit.” There, you’ll see what Facebook and Planoly share. Just scroll back up to step one in this blog and start over to link Planoly and Facebook. ![]() I’m sorry, but you landed on the return to start space. If it’s not there, then you know Planoly hasn’t been linked to your Facebook business account. When you’re in Business Integrations settings, you should see Planoly on the list. That link will help you find where to click as Facebook settings are long and confusing at times. The easiest way to do this is to log into Facebook Business on desktop. Try manually unlinking your Facebook and Planoly accounts. Go to Your Settings in Facebook Business Integrations However, if that doesn’t work, then move on to the next step. You may only have to click to enable auto-post to Instagram again. Every now and again, you’ll have to do this manually. As long as you’re signed in to your Facebook Business account, this should be a piece of cake. If it does, you should follow the prompts in your Planoly app. Planoly is usually on top of alerting you of issues with re-authenticating. The tips below will help you solve this common issue with Planoly. Troubleshoot Auto-posting Issues with Planoly How to Re-authenticate Your Facebook Business Profile to Auto-Post with PlanolyĪre you getting an error message that your scheduled post couldn’t auto-post? Or, that you need to re-authenticate your Facebook account to enable auto-posting? Or, do you see a red “S” in your scheduled posts in Planoly showing that a scheduled post never went live? Argh! This is super annoying, but a quick fix to get you back up and running. You’ll have to link Facebook in order to auto-post and authenticate your accounts with Planoly. The prompts will be your yellow brick road from here. Turn on Planoly auto-posting by switching the toggle button to “YES” for Facebook and Instagram. You should see an option that says”Auto-post.” Click the three lines at the top right of your screen and tap “My Profile.”Īfter you click, keep scrolling until you see “Managed Social Profiles.” This is where you can connect your Instagram for Business profile. Log into your Planoly account via the Planoly app on your phone. Now, you’re ready to move on to setting up auto-posting with Planoly. You’ll have to link your Facebook account as well since the company owns both platforms. Select if you’re a business or a creator.Ĭhoose the option to convert your personal Instagram account to a Business account or a Creator account. At the very bottom, you’ll see an option to “Switch to Professional Account.” Tap on that text! Look at the left-hand side of your screen to locate the menu. ![]() Change Your Profile to a Business Account Now, go to “Settings” by tapping your profile image in the upper right corner of your screen. ![]() Open your Instagram App and Go into Settings If it isn’t, deselect the “Private Account” box. Then, click “Privacy and Security.” Check to see if your profile is set to public. Now, click the little sun at the top of your profile. Make Your Instagram, Facebook, and Pinterest Accounts Public How to Set Up Instagram Auto-posting with Planoly Step 1. These troubleshooting tips are meant to work with the apps and those work best through your phone versus desktop. ![]() So take a deep breath and read on! We’ll make sure we thoroughly troubleshoot auto-post issues with Planoly so you can get back to your set-it-and-forget-it social media management.įYI, you should use your smartphone to do the following steps. We’ll also cover how to re-authenticate with Facebook so you can auto-post there. If that’s not the case, then we’ll show you how to set up Instagram auto-posting. If you don’t have an Instagram for Business account (sometimes you get downgraded back to a personal profile without your knowledge), this can be a factor with Planoly auto-post issues. However, it certainly has its third-party issues-usually with Instagram. In fact, you’re one of the many people who come to us with this very question! We truly love this social media scheduling platform to plan, organize, and analyze Instagram and Pinterest posts. Are you asking yourself how to set up and re-authenticate auto-posting with Planoly? We’ve all been there.
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